Recall 21V-779: 2021 Mercedes-Benz Sprinter 1500, 2021 Mercedes-Benz Sprinter 2500 and 2 more
Daimler Vans USA, LLC recall for electrical system, reported to NHTSA on Oct 6, 2021, covering about 38 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
The risk
An electrical short can increase the risk of a fire.
The fix
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Electrical System › Wiring |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V779000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz Sprinter 1500 | 2021 | All years |
| Mercedes-Benz Sprinter 2500 | 2021 | All years |
| Mercedes-Benz Sprinter 3500 | 2021 | All years |
| Mercedes-Benz Sprinter 4500 | 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-779?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
How is recall 21V-779 fixed?
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.