Recall 21V-769: 2019–2021 Entegra Anthem, 2019–2021 Entegra Aspire and 4 more
Jayco, Inc. recall for electrical system, reported to NHTSA on Sep 29, 2021, covering about 994 vehicles.
The problem
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
The risk
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
The fix
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Jayco, Inc. |
|---|---|
| Component | Electrical System › Instrument Cluster/Panel |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V769000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Entegra Anthem | 2019, 2020, 2021 | All years |
| Entegra Aspire | 2019, 2020, 2021 | All years |
| Entegra Cornerstone | 2019, 2020, 2021 | All years |
| Entegra Reatta | 2019, 2020, 2021 | All years |
| Entegra Reatta XL | 2019, 2020, 2021 | All years |
| Jayco Embark | 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-769?
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
How is recall 21V-769 fixed?
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.