Recall 21V-748: 2018 MCI D4000, 2018–2020 MCI D4000ISTV and 7 more
Motor Coach Industries recall for electrical system, reported to NHTSA on Sep 24, 2021, covering about 2,455 vehicles.
The problem
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
The risk
MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
The fix
MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Motor Coach Industries |
|---|---|
| Component | Electrical System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V748000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| MCI D4000 | 2018 | All years |
| MCI D4000ISTV | 2018, 2019, 2020 | All years |
| MCI D4005 | 2018, 2019, 2020 | All years |
| MCI D45 CRT LE | 2018, 2019, 2020, 2021 | All years |
| MCI D4500 | 2017, 2018, 2019, 2020 | All years |
| MCI D4505 | 2017, 2018, 2019, 2020 | All years |
| MCI D4520 | 2020 | All years |
| MCI J3500 | 2018, 2019, 2020, 2021 | All years |
| MCI J4500 | 2017, 2018, 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-748?
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
How is recall 21V-748 fixed?
MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.