Recall 21V-735: 2020–2021 Ford Explorer, 2020–2021 Lincoln Aviator and 1 more

Ford Motor Company recall for back over prevention, reported to NHTSA on Sep 22, 2021, covering about 228,297 vehicles.

NHTSA number
21V-735
Report date
Sep 22, 2021
Vehicles affected
228,297
Owners notified
Nov 16, 2021

The problem

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

The risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The fix

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentBack Over Prevention › Software
Back Over Prevention › Sensing System › Camera
Recall started bythe manufacturer
NHTSA campaign number21V735000

Vehicles in this recall

VehicleModel years
Ford Explorer2020, 2021All years
Lincoln Aviator2020, 2021All years
Lincoln Corsair2020, 2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-735?

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

How is recall 21V-735 fixed?

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.