Recall 21V-640: 2020 Ferrara Igniter

Ferrara Fire Apparatus, Inc. recall for electrical system, reported to NHTSA on Aug 15, 2021, covering about 1 vehicles.

NHTSA number
21V-640
Report date
Aug 15, 2021
Vehicles affected
1
Owners notified
Aug 29, 2022

The problem

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling one 2020 Igniter emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, and cause the LCD to lock up or become nonfunctional, due to varying electrical installations.

The risk

A locked up or non-functional LCD can delay emergency efforts, which can increase the risk of injury.

The fix

Ferrara will replace the display, free of charge. Owners may contact Ferrara's customer service at 1-225-567-7100.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerFerrara Fire Apparatus, Inc.
ComponentElectrical System › Instrument Cluster/Panel
Recall started bythe manufacturer
NHTSA campaign number21V640000

Vehicles in this recall

VehicleModel years
Ferrara Igniter2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-640?

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling one 2020 Igniter emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, and cause the LCD to lock up or become nonfunctional, due to varying electrical installations.

How is recall 21V-640 fixed?

Ferrara will replace the display, free of charge. Owners may contact Ferrara's customer service at 1-225-567-7100.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.