Recall 21V-557: 2021 Heartland Mallard, 2021 Heartland North Trail

Heartland Recreational Vehicles, LLC recall for equipment, reported to NHTSA on Jul 22, 2021, covering about 649 vehicles.

NHTSA number
21V-557
Report date
Jul 22, 2021
Vehicles affected
649
Owners notified
Aug 31, 2021

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.

The risk

An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.

The fix

Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerHeartland Recreational Vehicles, LLC
ComponentEquipment › Appliance › Refrigerator
Recall started bythe manufacturer
NHTSA campaign number21V557000

Vehicles in this recall

VehicleModel years
Heartland Mallard2021All years
Heartland North Trail2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-557?

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.

How is recall 21V-557 fixed?

Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.