Recall 21V-512: 2020–2021 Altec D2000, 2020–2021 Altec D3000 and 1 more
Altec Industries, Inc. recall for equipment, reported to NHTSA on Jul 7, 2021, covering about 43 vehicles.
The problem
Altec Industries, Inc. (Altec) is recalling certain 2020-2021 D2000, 3000, and 4000 Derrick diggers. A retaining ring in the gearbox assembly was improperly seated during production, allowing the boom to unintentionally rotate freely.
The risk
Unintended boom movement increases the risk of injury.
The fix
Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 827.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Altec Industries, Inc. |
|---|---|
| Component | Equipment › Mechanical › Boom/Crane/Ladder › Hoses/Cables/Rods/Gears/Strut/Cylinder |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V512000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Altec D2000 | 2020, 2021 | All years |
| Altec D3000 | 2020, 2021 | All years |
| Altec D4000 | 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-512?
Altec Industries, Inc. (Altec) is recalling certain 2020-2021 D2000, 3000, and 4000 Derrick diggers. A retaining ring in the gearbox assembly was improperly seated during production, allowing the boom to unintentionally rotate freely.
How is recall 21V-512 fixed?
Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 827.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.