Recall 21V-491: 2021 Heartland Pioneer

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Heartland Pioneer SS171 travel trailers. The Federal Certification label has the incorrect Gross Vehicle Weight Rating (GVWR) and axle rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars" and 49 CFR Part 567, "Certification."

The risk

The operator may overload the vehicle, increasing the risk of a crash.

The fix

Heartland will mail replacement labels to owners, free of charge. Owner notification letters were mailed on August 9, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-491?

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Heartland Pioneer SS171 travel trailers. The Federal Certification label has the incorrect Gross Vehicle Weight Rating (GVWR) and axle rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars" and 49 CFR Part 567, "Certification."

How is recall 21V-491 fixed?

Heartland will mail replacement labels to owners, free of charge. Owner notification letters were mailed on August 9, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.