Recall 21V-428: 2019–2020 Cruiser Redundant Shadow Cruiser, 2018, 2021 Cruiser RV Shadow Cruiser and 9 more
Heartland Recreational Vehicles, LLC recall for equipment, reported to NHTSA on Jun 4, 2021, covering about 22,326 vehicles.
The problem
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The fix
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Heartland Recreational Vehicles, LLC |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer › Lpg Systems |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V428000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Cruiser Redundant Shadow Cruiser | 2019, 2020 | All years |
| Cruiser RV Shadow Cruiser | 2018, 2021 | All years |
| Heartland Lithium | 2020, 2021 | All years |
| Heartland Mallard | 2018, 2019, 2020, 2021 | All years |
| Heartland North Trail | 2021 | All years |
| Heartland Pioneer | 2018, 2019 | All years |
| Heartland Prowler | 2018, 2019, 2020, 2021 | All years |
| Heartland Sundance | 2018, 2019, 2020, 2021 | All years |
| Heartland Terry Classic | 2018, 2019 | All years |
| Heartland Trail Runner | 2018, 2019, 2020, 2021 | All years |
| Heartland Wilderness | 2018, 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-428?
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
How is recall 21V-428 fixed?
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.