Recall 21V-398: 2012 Dodge RAM 3500, 2012 Dodge RAM 4500 and 4 more
Chrysler (FCA US, LLC) recall for wheels, reported to NHTSA on May 27, 2021, covering about 447,985 vehicles.
The problem
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
The risk
Wheel separation can cause a vehicle crash.
The fix
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Chrysler (FCA US, LLC) |
|---|---|
| Component | Wheels › Lugs/Nuts/Bolts/Studs |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V398000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Dodge RAM 3500 | 2012 | All years |
| Dodge RAM 4500 | 2012 | All years |
| Dodge RAM 5500 | 2012 | All years |
| Ram 3500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 | All years |
| Ram 4500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 | All years |
| Ram 5500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-398?
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
How is recall 21V-398 fixed?
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.