Recall 21V-360: 2019 Mercedes-Benz Sprinter (VS30)
Daimler Vans USA, LLC recall for electronic stability control (esc), reported to NHTSA on May 17, 2021, covering about 168 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
The risk
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
The fix
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Electronic Stability Control (ESC) › Control Module › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V360000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-360?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
How is recall 21V-360 fixed?
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.