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Recall 21V-261: 2019 Tropos Able ST

Tropos Technologies, Inc. recall for electrical system, reported to NHTSA on Apr 13, 2021, covering about 72 vehicles.

NHTSA number
21V-261
Report date
Apr 13, 2021
Vehicles affected
72
Owners notified
Apr 26, 2021

The problem

Tropos Technologies, Inc. (Tropos) is recalling certain 2019 Tropos ABLE ST vehicles. The motor controller firmware may not prevent the vehicle from exceeding 25 mph. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 500, "Low Speed Vehicles."

The risk

Driving over 25 mph in a low speed vehicle increases the risk of injury during a crash.

The fix

Tropos will notify owners, and dealers will update the motor controller firmware, free of charge. Owner notification letters were mailed beginning April 26, 2021. Owners may contact Tropos customer service at 1-408-571-6104. Tropos number for this recall is TRO-21-02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerTropos Technologies, Inc.
ComponentElectrical System › Software
Recall started byNHTSA (Office of Vehicle Safety Compliance)
NHTSA campaign number21V261000

Vehicles in this recall

VehicleModel years
Tropos Able ST2019All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-261?

Tropos Technologies, Inc. (Tropos) is recalling certain 2019 Tropos ABLE ST vehicles. The motor controller firmware may not prevent the vehicle from exceeding 25 mph. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 500, "Low Speed Vehicles."

How is recall 21V-261 fixed?

Tropos will notify owners, and dealers will update the motor controller firmware, free of charge. Owner notification letters were mailed beginning April 26, 2021. Owners may contact Tropos customer service at 1-408-571-6104. Tropos number for this recall is TRO-21-02.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.