Recall 21V-244: 2019–2021 New Flyer XE35, 2013–2021 New Flyer XE40 and 3 more
New Flyer of America, Inc. recall for electrical system, reported to NHTSA on Apr 7, 2021, covering about 227 vehicles.
The problem
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
The risk
A sudden loss of power increases the risk of a crash.
The fix
New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | New Flyer of America, Inc. |
|---|---|
| Component | Electrical System › Propulsion System › Inverter |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V244000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| New Flyer XE35 | 2019, 2020, 2021 | All years |
| New Flyer XE40 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 | All years |
| New Flyer XE60 | 2018, 2019, 2020, 2021 | All years |
| New Flyer XHE40 | 2016, 2017, 2018, 2019 | All years |
| New Flyer XHE60 | 2015 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-244?
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
How is recall 21V-244 fixed?
New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.