Recall 21V-204: 2019–2020 Entegra Esteem, 2019 Entegra Odyssey and 5 more
Jayco, Inc. recall for equipment, reported to NHTSA on Mar 24, 2021, covering about 2,144 vehicles.
The problem
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk
A gas leak can increase the risk of a fire.
The fix
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Jayco, Inc. |
|---|---|
| Component | Equipment › Appliance › Oven/Stove/Cooktop |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V204000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Entegra Esteem | 2019, 2020 | All years |
| Entegra Odyssey | 2019 | All years |
| Entegra Redundant Odyssey | 2020 | All years |
| Jayco Alante | 2019, 2020 | All years |
| Jayco Greyhawk | 2019, 2020 | All years |
| Jayco Precept | 2019, 2020 | All years |
| Jayco Redhawk | 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-204?
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
How is recall 21V-204 fixed?
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.