Recall 21V-196: 2006–2007 Mercedes Benz C230, 2006–2007 Mercedes Benz C280 and 15 more
Mercedes-Benz USA, LLC recall for visibility, reported to NHTSA on Mar 19, 2021, covering about 11,356 vehicles.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
The risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| Component | Visibility › Sun/Moon Roof Assembly |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V196000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes Benz C230 | 2006, 2007 | All years |
| Mercedes Benz C280 | 2006, 2007 | All years |
| Mercedes Benz C350 | 2006, 2007 | All years |
| Mercedes Benz CLK350 | 2006, 2007 | All years |
| Mercedes Benz CLK500 | 2006 | All years |
| Mercedes Benz CLK550 | 2007 | All years |
| Mercedes Benz CLS500 | 2006 | All years |
| Mercedes Benz CLS550 | 2007 | All years |
| Mercedes Benz E320 | 2006, 2007 | All years |
| Mercedes Benz E500 | 2006 | All years |
| Mercedes Benz E550 | 2007 | All years |
| Mercedes-Benz AMG C55 | 2006 | All years |
| Mercedes-Benz AMG CLS55 | 2006 | All years |
| Mercedes-Benz AMG CLS63 | 2007 | All years |
| Mercedes-Benz AMG E55 | 2006 | All years |
| Mercedes-Benz AMG E63 | 2007 | All years |
| Mercedes-Benz E350 | 2006, 2007 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-196?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
How is recall 21V-196 fixed?
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.