Recall 21V-194: 2017–2020 Chevrolet 4500HD, 2017–2020 Chevrolet 4500XD and 10 more
Isuzu Technical Center of America, Inc. recall for suspension, reported to NHTSA on Mar 19, 2021, covering about 258 vehicles.
The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
The risk
The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
The fix
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Isuzu Technical Center of America, Inc. |
|---|---|
| Component | Suspension › Rear › Springs › Leaf Spring Assembly › U-Bolt, Leaf Spring to Axle |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V194000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet 4500HD | 2017, 2018, 2019, 2020 | All years |
| Chevrolet 4500XD | 2017, 2018, 2019, 2020 | All years |
| Chevrolet 5500HD | 2017, 2018, 2019, 2020 | All years |
| Chevrolet 5500XD | 2020 | All years |
| International Motors Chevy 4500HD | 2019, 2020 | All years |
| International Motors Chevy 5500HD | 2019, 2020 | All years |
| Isuzu NPR | 2015, 2016, 2017 | All years |
| Isuzu NPR HD | 2016, 2017, 2018, 2019, 2020 | All years |
| Isuzu NPR XD | 2016, 2017, 2018, 2019, 2020 | All years |
| Isuzu NQR | 2016, 2017, 2018, 2019, 2020 | All years |
| Isuzu NRR | 2016, 2017, 2018, 2019, 2020, 2021 | All years |
| Isuzu Reach | 2015, 2016, 2017 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-194?
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
How is recall 21V-194 fixed?
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.