Recall 21V-143: 2016 Custom Truck & Body Works Ford F-550, 2018 Custom Truck & Body Works International 4000
Custom Truck And Body Works recall for exterior lighting, reported to NHTSA on Mar 5, 2021, covering about 2 vehicles.
The problem
Custom Truck And Body Works (Custom Truck) is recalling one 2016 Ford F550 vehicle and one 2018 International 4000 vehicle equipped with 7x9 combination LED Stop-Tail-Turn reverse lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
The fix
Custom Truck has notified owners, and the light manufacturer, ECCO, will provide a lens filter to dim the light, free of charge. The recall began February 16, 2021. Owners may contact Custom Truck customer service at 1-888-712-2962.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Custom Truck And Body Works |
|---|---|
| Component | Exterior Lighting |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V143000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Custom Truck & Body Works Ford F-550 | 2016 | All years |
| Custom Truck & Body Works International 4000 | 2018 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-143?
Custom Truck And Body Works (Custom Truck) is recalling one 2016 Ford F550 vehicle and one 2018 International 4000 vehicle equipped with 7x9 combination LED Stop-Tail-Turn reverse lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
How is recall 21V-143 fixed?
Custom Truck has notified owners, and the light manufacturer, ECCO, will provide a lens filter to dim the light, free of charge. The recall began February 16, 2021. Owners may contact Custom Truck customer service at 1-888-712-2962.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.