Recall 21V-038: 2021 Volkswagen Jetta, 2021 Volkswagen Tiguan

Volkswagen Group of America, Inc. recall for seats, reported to NHTSA on Feb 1, 2021, covering about 57 vehicles.

NHTSA number
21V-038
Report date
Feb 1, 2021
Vehicles affected
57
Owners notified
Feb 18, 2021

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

The risk

The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

The fix

Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerVolkswagen Group of America, Inc.
ComponentSeats › Critical Fasteners
Seats
Recall started bythe manufacturer
NHTSA campaign number21V038000

Vehicles in this recall

VehicleModel years
Volkswagen Jetta2021All years
Volkswagen Tiguan2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-038?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

How is recall 21V-038 fixed?

Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.