Recall 21V-015: 2021 Keystone Crossroads Redwood

Keystone RV Company recall for suspension, reported to NHTSA on Jan 20, 2021, covering about 209 vehicles.

NHTSA number
21V-015
Report date
Jan 20, 2021
Vehicles affected
209
Owners notified
Feb 8, 2021

The problem

Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.

The risk

If the axle moves, poor vehicle handling may result, increasing the risk of a crash.

The fix

Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerKeystone RV Company
ComponentSuspension › Rear › Springs › Leaf Spring Assembly › U-Bolt, Leaf Spring to Axle
Suspension › Front › Springs › Leaf Spring Assembly › U-Bolt, Leaf Spring to Axle
Recall started bythe manufacturer
NHTSA campaign number21V015000

Vehicles in this recall

VehicleModel years
Keystone Crossroads Redwood2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-015?

Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.

How is recall 21V-015 fixed?

Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.