Recall 21V-006: 2020 Pierce Arrow XT, 2020 Pierce Enforcer and 1 more
Pierce Manufacturing recall for equipment, reported to NHTSA on Jan 13, 2021, covering about 3 vehicles.
The problem
Pierce Manufacturing (Pierce) is recalling 2020 Arrow XT, Impel, and Enforcer vehicles equipped with battery-powered 3600 wireless remote controller units used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
The risk
Inability to use the wireless remote controller may hinder the firefighting efforts, increasing the risk of injury.
The fix
Pierce will notify owners, and dealers will return the affected controllers to Akron Brass for a software update, free of charge. The recall began on February 22, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Pierce Manufacturing |
|---|---|
| Component | Equipment |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V006000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-006?
Pierce Manufacturing (Pierce) is recalling 2020 Arrow XT, Impel, and Enforcer vehicles equipped with battery-powered 3600 wireless remote controller units used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
How is recall 21V-006 fixed?
Pierce will notify owners, and dealers will return the affected controllers to Akron Brass for a software update, free of charge. The recall began on February 22, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.