Recall 20V-798: 2020 Honda Accord Hybrid, 2020 Honda CR-V Hybrid and 1 more
Honda (American Honda Motor Co.) recall for electrical system, reported to NHTSA on Dec 17, 2020, covering about 27,838 vehicles.
The problem
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Honda (American Honda Motor Co.) |
|---|---|
| Component | Electrical System › Propulsion System › Charging › Module › Software Electrical System › Propulsion System › Dc/Dc Converter Electrical System › 12v/24v/48v Battery |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V798000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Honda Accord Hybrid | 2020 | All years |
| Honda CR-V Hybrid | 2020 | All years |
| Honda Insight | 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-798?
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
How is recall 20V-798 fixed?
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.