Recall 20V-779: 2020 Rosenbauer Avenger, 2018–2021 Rosenbauer Commander and 1 more

Rosenbauer America recall for electrical system, reported to NHTSA on Dec 15, 2020, covering about 72 vehicles.

NHTSA number
20V-779
Report date
Dec 15, 2020
Vehicles affected
72
Owners notified
Mar 3, 2021

The problem

Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

The risk

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

The fix

Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerRosenbauer America
ComponentElectrical System › Instrument Cluster/Panel
Recall started bythe manufacturer
NHTSA campaign number20V779000

Vehicles in this recall

VehicleModel years
Rosenbauer Avenger2020All years
Rosenbauer Commander2018, 2019, 2020, 2021All years
Rosenbauer Warrior2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-779?

Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

How is recall 20V-779 fixed?

Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.