Recall 20V-774: 2021 Kawasaki EX400G, 2021 Kawasaki Ninja 400 and 1 more
Kawasaki Motors Corp., U.S.A. recall for engine and engine cooling, reported to NHTSA on Dec 11, 2020, covering about 1,770 vehicles.
The problem
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2021 Z400 ABS (ER400D), Ninja 400 (EX400H) and Ninja 400 ABS (EX400G) motorcycles. The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.
The risk
A damaged camshaft chain tensioner can cause the engine to stall, increasing the risk of a crash.
The fix
KMC will notify owners, and dealers will replace the camshaft chain tensioner, free of charge. Note: Owners are advised to not ride their motorcycles until the repair has been completed. The recall began December 21, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-13.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Kawasaki Motors Corp., U.S.A. |
|---|---|
| Component | Engine and Engine Cooling › Engine › Hard Parts Internal/Mechanical Engine |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V774000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Kawasaki EX400G | 2021 | All years |
| Kawasaki Ninja 400 | 2021 | All years |
| Kawasaki Z400 | 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-774?
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2021 Z400 ABS (ER400D), Ninja 400 (EX400H) and Ninja 400 ABS (EX400G) motorcycles. The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.
How is recall 20V-774 fixed?
KMC will notify owners, and dealers will replace the camshaft chain tensioner, free of charge. Note: Owners are advised to not ride their motorcycles until the repair has been completed. The recall began December 21, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-13.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.