Recall 20V-762: 2019–2021 Spartan Fire Gladiator, 2019–2021 Spartan Fire Metrostar
Spartan Fire, LLC recall for electrical system, reported to NHTSA on Dec 10, 2020, covering about 193 vehicles.
The problem
Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
The risk
Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.
The fix
Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1-517-543-6400.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Spartan Fire, LLC |
|---|---|
| Component | Electrical System › Instrument Cluster/Panel |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V762000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Spartan Fire Gladiator | 2019, 2020, 2021 | All years |
| Spartan Fire Metrostar | 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-762?
Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
How is recall 20V-762 fixed?
Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1-517-543-6400.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.