Recall 20V-715: 2019–2021 Keystone Outback

Keystone RV Company recall for structure, reported to NHTSA on Nov 18, 2020, covering about 1,296 vehicles.

NHTSA number
20V-715
Report date
Nov 18, 2020
Vehicles affected
1,296
Owners notified
Dec 15, 2020

The problem

Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

The risk

A buckled frame may fail and increase the risk of a crash.

The fix

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerKeystone RV Company
ComponentStructure › Frame and Members
Recall started bythe manufacturer
NHTSA campaign number20V715000

Vehicles in this recall

VehicleModel years
Keystone Outback2019, 2020, 2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-715?

Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

How is recall 20V-715 fixed?

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.