Recall 20V-693: 2020 Ford Explorer, 2020 Lincoln Aviator

Ford Motor Company recall for power train, reported to NHTSA on Nov 10, 2020, covering about 10,905 vehicles.

NHTSA number
20V-693
Report date
Nov 10, 2020
Vehicles affected
10,905
Owners notified
Dec 11, 2020

The problem

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

The risk

Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.

The fix

Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerFord Motor Company
ComponentPower Train › Driveline › Driveshaft
Recall started bythe manufacturer
NHTSA campaign number20V693000

Vehicles in this recall

VehicleModel years
Ford Explorer2020All years
Lincoln Aviator2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-693?

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

How is recall 20V-693 fixed?

Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.