Recall 20V-670: 2020–2021 Keystone Cougar
Keystone RV Company recall for equipment, reported to NHTSA on Oct 30, 2020, covering about 1,278 vehicles.
The problem
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
The risk
If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
The fix
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Keystone RV Company |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer › 120/240 Vac Electrical System › Inverter |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V670000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-670?
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
How is recall 20V-670 fixed?
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.