Recall 20V-658: 2018–2020 Audi Q7
Volkswagen Group of America, Inc. recall for structure, reported to NHTSA on Oct 27, 2020, covering about 94,144 vehicles.
The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
The risk
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
The fix
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Volkswagen Group of America, Inc. |
|---|---|
| Component | Structure › Body › Roof and Pillars |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V658000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-658?
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
How is recall 20V-658 fixed?
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.