Recall 20V-657: 2021 Jeep Cherokee

Chrysler (FCA US LLC) recall for suspension, reported to NHTSA on Oct 27, 2020, covering about 698 vehicles.

NHTSA number
20V-657
Report date
Oct 27, 2020
Vehicles affected
698
Owners notified
Oct 30, 2020

The problem

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

The risk

A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

The fix

Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerChrysler (FCA US LLC)
ComponentSuspension › Front › Control Arm › Lower Arm
Recall started bythe manufacturer
NHTSA campaign number20V657000

Vehicles in this recall

VehicleModel years
Jeep Cherokee2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-657?

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

How is recall 20V-657 fixed?

Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.