Recall 20V-571: 2018–2020 Pierce Arrow XT, 2018–2020 Pierce Dash and 4 more
Pierce Manufacturing recall for equipment, reported to NHTSA on Sep 22, 2020, covering about 405 vehicles.
The problem
Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.
The risk
Unintended movement of the aerial device can increase the risk of injury.
The fix
Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Pierce Manufacturing |
|---|---|
| Component | Equipment |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V571000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Pierce Arrow XT | 2018, 2019, 2020 | All years |
| Pierce Dash | 2018, 2019, 2020 | All years |
| Pierce Enforcer | 2018, 2019, 2020 | All years |
| Pierce Impel | 2018, 2019, 2020 | All years |
| Pierce Quantum | 2018, 2019, 2020 | All years |
| Pierce Velocity | 2018, 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-571?
Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.
How is recall 20V-571 fixed?
Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.