Recall 20V-548: 2018–2019 Entegra Esteem, 2019 Entegra Odyssey and 5 more

Jayco, Inc. recall for equipment, reported to NHTSA on Sep 9, 2020, covering about 3,113 vehicles.

NHTSA number
20V-548
Report date
Sep 9, 2020
Vehicles affected
3,113
Owners notified
Nov 6, 2020

The problem

Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.

The risk

Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

The fix

Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerJayco, Inc.
ComponentEquipment › Mechanical › Integrated Jack/Leveler/Stabilizer
Equipment › Recreational Vehicle/Trailer
Recall started bythe manufacturer
NHTSA campaign number20V548000

Vehicles in this recall

VehicleModel years
Entegra Esteem2018, 2019All years
Entegra Odyssey2019All years
Entegra Redundant Odyssey2018All years
Jayco Envoy 2002017All years
Jayco Greyhawk2016, 2017, 2018, 2019All years
Jayco Greyhawk Prestige2018, 2019All years
Jayco Redhawk2016, 2018, 2019All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-548?

Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.

How is recall 20V-548 fixed?

Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.