Recall 20V-547: 2019–2020 Entegra Reatta, 2020 Entegra Reatta XL and 1 more
Jayco, Inc. recall for electrical system, reported to NHTSA on Sep 9, 2020, covering about 166 vehicles.
The problem
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
The risk
A damaged circuit board could increase the risk of a fire.
The fix
Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Jayco, Inc. |
|---|---|
| Component | Electrical System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V547000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Entegra Reatta | 2019, 2020 | All years |
| Entegra Reatta XL | 2020 | All years |
| Jayco Embark | 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-547?
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
How is recall 20V-547 fixed?
Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.