Recall 20V-521: 2020–2021 Heartland Bighorn Traveler, 2019–2021 Heartland Cyclone and 1 more
Heartland Recreational Vehicles, LLC recall for equipment, reported to NHTSA on Aug 28, 2020, covering about 1,409 vehicles.
The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
The risk
If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
The fix
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Heartland Recreational Vehicles, LLC |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer Structure |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V521000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Heartland Bighorn Traveler | 2020, 2021 | All years |
| Heartland Cyclone | 2019, 2020, 2021 | All years |
| Heartland Elkridge | 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-521?
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
How is recall 20V-521 fixed?
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.