Recall 20V-509: 2019 Newmar Dutch Star, 2018–2019 Newmar Essex and 4 more
Newmar Corporation recall for electrical system, reported to NHTSA on Aug 27, 2020, covering about 732 vehicles.
The problem
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
The fix
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Newmar Corporation |
|---|---|
| Component | Electrical System › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V509000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Newmar Dutch Star | 2019 | All years |
| Newmar Essex | 2018, 2019 | All years |
| Newmar London Aire | 2019 | All years |
| Newmar Mountain Aire | 2019 | All years |
| Newmar New Aire | 2018, 2019 | All years |
| Newmar Ventana | 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-509?
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
How is recall 20V-509 fixed?
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.