Home › Latest recalls › Recall 20V-497

Recall 20V-497: 2020 Ford Explorer, 2020 Lincoln Aviator

Ford Motor Company recall for air bags, reported to NHTSA on Aug 21, 2020, covering about 488 vehicles.

NHTSA number
20V-497
Report date
Aug 21, 2020
Vehicles affected
488
Owners notified
Sep 10, 2020

The problem

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

The risk

If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.

The fix

Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerFord Motor Company
ComponentAir Bags › Critical Fasteners
Seats
Air Bags › Side/Window
Recall started bythe manufacturer
NHTSA campaign number20V497000

Vehicles in this recall

VehicleModel years
Ford Explorer2020All years
Lincoln Aviator2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-497?

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

How is recall 20V-497 fixed?

Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.