Recall 20V-449: 2019 Mercedes-Benz C 300, 2019 Mercedes-Benz CLS 450 and 6 more
Mercedes-Benz USA, LLC. recall for electrical system, reported to NHTSA on Jul 31, 2020, covering about 56 vehicles.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
The risk
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
The fix
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC. |
|---|---|
| Component | Electrical System › Software Seat Belts › Front › Warning Light/Devices |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V449000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz C 300 | 2019 | All years |
| Mercedes-Benz CLS 450 | 2019 | All years |
| Mercedes-Benz E 300 | 2018, 2019 | All years |
| Mercedes-Benz E 400 | 2018 | All years |
| Mercedes-Benz E 450 | 2019 | All years |
| Mercedes-Benz E300 | 2017 | All years |
| Mercedes-Benz S 450 | 2019 | All years |
| Mercedes-Benz S560 | 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-449?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
How is recall 20V-449 fixed?
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.