Recall 20V-425: 2019–2020 Tropos Able

The problem

Tropos Technologies, Inc. (Tropos) is recalling certain 2019-2020 Able low-speed vehicles. The back-up camera may not provide a sufficient view angle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

The reduced view angle of the back-up camera display increases the risk of a crash or back-over incident.

The fix

Tropos will notify owners, and dealers will replace the camera, free of any charge. The recall began July 24, 2020. Owners may contact Tropos customer service at 1-408-571-6104. Tropos' number for this recall is TRO-20-01.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-425?

Tropos Technologies, Inc. (Tropos) is recalling certain 2019-2020 Able low-speed vehicles. The back-up camera may not provide a sufficient view angle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

How is recall 20V-425 fixed?

Tropos will notify owners, and dealers will replace the camera, free of any charge. The recall began July 24, 2020. Owners may contact Tropos customer service at 1-408-571-6104. Tropos' number for this recall is TRO-20-01.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.