Recall 20V-397: 2013–2018 Audi A8, 2013–2018 Audi S8

Volkswagen Group of America, Inc. recall for structure, reported to NHTSA on Jul 7, 2020, covering about 12,964 vehicles.

NHTSA number
20V-397
Report date
Jul 7, 2020
Vehicles affected
12,964
Owners notified
Sep 4, 2020

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.

The risk

If the seal contacts hot engine components, there could be an increased risk of a fire.

The fix

Audi will notify owners, and dealers will install a retaining plate to prevent the engine compartment seal from loosening. The recall began September 4, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 51G6.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerVolkswagen Group of America, Inc.
ComponentStructure › Body › Hood
Recall started bythe manufacturer
NHTSA campaign number20V397000

Vehicles in this recall

VehicleModel years
Audi A82013, 2014, 2015, 2016, 2017, 2018All years
Audi S82013, 2014, 2015, 2016, 2017, 2018All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-397?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.

How is recall 20V-397 fixed?

Audi will notify owners, and dealers will install a retaining plate to prevent the engine compartment seal from loosening. The recall began September 4, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 51G6.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.