Recall 20V-396: 2008–2010 Chrysler Town and Country, 2008–2010 Dodge Grand Caravan and 1 more
Chrysler (FCA US LLC) recall for air bags, reported to NHTSA on Jul 7, 2020, covering about 925,239 vehicles.
The problem
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
The risk
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
The fix
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Chrysler (FCA US LLC) |
|---|---|
| Component | Air Bags › Frontal › Driver Side › Inflator Module Steering › Steering Wheel/Handle Bar |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V396000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chrysler Town and Country | 2008, 2009, 2010 | All years |
| Dodge Grand Caravan | 2008, 2009, 2010 | All years |
| Dodge Nitro | 2007, 2008, 2009, 2010, 2011 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-396?
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
How is recall 20V-396 fixed?
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.