Recall 20V-395: 2019–2020 Mercedes-Benz AMG C63, 2019–2020 Mercedes-Benz AMG C63 S and 5 more
Mercedes-Benz USA, LLC. recall for electronic stability control (esc), reported to NHTSA on Jul 6, 2020, covering about 5,399 vehicles.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
The risk
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC. |
|---|---|
| Component | Electronic Stability Control (ESC) Electrical System › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V395000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz AMG C63 | 2019, 2020 | All years |
| Mercedes-Benz AMG C63 S | 2019, 2020 | All years |
| Mercedes-Benz AMG GLC63 | 2020 | All years |
| Mercedes-Benz AMG GLC63 S | 2020 | All years |
| Mercedes-Benz AMG GT53 | 2019, 2020 | All years |
| Mercedes-Benz AMG GT63 | 2019, 2020 | All years |
| Mercedes-Benz AMG GT63S | 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-395?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
How is recall 20V-395 fixed?
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.