Recall 20V-388: 2019–2021 Entegra Qwest, 2019–2021 Jayco Melbourne and 1 more
Jayco, Inc. recall for structure, reported to NHTSA on Jul 2, 2020, covering about 666 vehicles.
The problem
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
The risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
The fix
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Jayco, Inc. |
|---|---|
| Component | Structure › Frame and Members › Underbody Shields Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V388000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Entegra Qwest | 2019, 2020, 2021 | All years |
| Jayco Melbourne | 2019, 2020, 2021 | All years |
| Jayco Melbourne Prestige | 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-388?
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
How is recall 20V-388 fixed?
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.