Recall 20V-358: 2020–2021 Coachmen Galleria, 2020–2021 Coachmen Prism and 4 more
Forest River, Inc. recall for equipment, reported to NHTSA on Jun 16, 2020, covering about 392 vehicles.
The problem
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
The risk
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
The fix
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Forest River, Inc. |
|---|---|
| Component | Equipment › Other › Owners/Service/Other Manual |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V358000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Coachmen Galleria | 2020, 2021 | All years |
| Coachmen Prism | 2020, 2021 | All years |
| Dynamax Isata | 2020, 2021 | All years |
| Forest River Battisti | 2020, 2021 | All years |
| Forest River Forester | 2020, 2021 | All years |
| Forest River Sunseeker | 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-358?
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
How is recall 20V-358 fixed?
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.