Recall 20V-349: 2017–2018 Airstream Basecamp
Airstream, Inc. recall for visibility, reported to NHTSA on Jun 12, 2020, covering about 732 vehicles.
The problem
Airstream, Inc. (Airstream) is recalling certain 2017-2018 Basecamp travel trailers. The adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The fix
Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. This recall began August 3, 2020. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Airstream, Inc. |
|---|---|
| Component | Visibility › Glass, Side/Rear |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V349000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-349?
Airstream, Inc. (Airstream) is recalling certain 2017-2018 Basecamp travel trailers. The adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.
How is recall 20V-349 fixed?
Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. This recall began August 3, 2020. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.