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Recall 20V-337: 2020 Entegra Accolade, 2020 Entegra Emblem and 10 more

Jayco, Inc. recall for visibility, reported to NHTSA on Jun 9, 2020, covering about 449 vehicles.

NHTSA number
20V-337
Report date
Jun 9, 2020
Vehicles affected
449
Owners notified
Jun 15, 2020

The problem

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

The risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

The fix

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerJayco, Inc.
ComponentVisibility › Glass, Side/Rear
Recall started bythe manufacturer
NHTSA campaign number20V337000

Vehicles in this recall

VehicleModel years
Entegra Accolade2020All years
Entegra Emblem2020All years
Entegra Esteem2020All years
Entegra Qwest2020All years
Entegra Redundant Odyssey2020All years
Entegra Vision2020All years
Jayco Alante2020All years
Jayco Greyhawk2020All years
Jayco Melbourne2020All years
Jayco Precept2020All years
Jayco Redhawk2020All years
Jayco Seneca2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-337?

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

How is recall 20V-337 fixed?

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.