Recall 20V-324: 2020 Chevrolet Silverado 2500, 2020 Chevrolet Silverado 3500 and 2 more
General Motors LLC recall for latches/locks/linkages, reported to NHTSA on Jun 4, 2020, covering about 272 vehicles.
The problem
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
The risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | General Motors LLC |
|---|---|
| Component | Latches/Locks/Linkages › Hood › Latch Structure › Body › Hood |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V324000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet Silverado 2500 | 2020 | All years |
| Chevrolet Silverado 3500 | 2020 | All years |
| GMC Sierra 2500 | 2020 | All years |
| GMC Sierra 3500 | 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-324?
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
How is recall 20V-324 fixed?
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.