Recall 20V-308: 2020 Thor Daybreak, 2020 Thor Motor Coach Chateau and 12 more
Thor Motor Coach recall for equipment, reported to NHTSA on May 27, 2020, covering about 566 vehicles.
The problem
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
The risk
If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
The fix
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Thor Motor Coach |
|---|---|
| Component | Equipment › Other › Owners/Service/Other Manual Power Train › Automatic Transmission |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V308000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Thor Daybreak | 2020 | All years |
| Thor Motor Coach Chateau | 2020 | All years |
| Thor Motor Coach Chateau Citation | 2020 | All years |
| Thor Motor Coach Compass | 2020 | All years |
| Thor Motor Coach Daybreak | 2020 | All years |
| Thor Motor Coach Delano | 2020 | All years |
| Thor Motor Coach Four Winds | 2020 | All years |
| Thor Motor Coach Four Winds Siesta | 2020 | All years |
| Thor Motor Coach Freedom Elite | 2020 | All years |
| Thor Motor Coach Gemini | 2020 | All years |
| Thor Motor Coach Quantum | 2020 | All years |
| Thor Motor Coach Siesta | 2020 | All years |
| Thor Motor Coach Synergy | 2020 | All years |
| Thor Motor Coach Tiburon | 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-308?
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
How is recall 20V-308 fixed?
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.