Recall 20V-244: 2020–2021 Hino NE8A, 2020–2021 Hino NE8C and 8 more

Hino Motors Sales U.S.A., Inc. recall for electrical system, reported to NHTSA on Apr 30, 2020, covering about 12,470 vehicles.

NHTSA number
20V-244
Report date
Apr 30, 2020
Vehicles affected
12,470
Owners notified
Jun 26, 2020

The problem

Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2021 NV8J, NJ8J, NE8J, NJ8A, NV8A, NE8A, NE8G, NJ8C, NE8C, and NV8G trucks. The ground cable that connects the negative battery terminal to the frame may be too short and may break as a result.

The risk

If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.

The fix

Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAHT0.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerHino Motors Sales U.S.A., Inc.
ComponentElectrical System › 12v/24v/48v Battery › Cables
Recall started bythe manufacturer
NHTSA campaign number20V244000

Vehicles in this recall

VehicleModel years
Hino NE8A2020, 2021All years
Hino NE8C2020, 2021All years
Hino NE8G2020, 2021All years
Hino NE8J2020, 2021All years
Hino NJ8A2020, 2021All years
Hino NJ8C2020, 2021All years
Hino NJ8J2020, 2021All years
Hino NV8A2020, 2021All years
Hino NV8G2020, 2021All years
Hino NV8J2020, 2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-244?

Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2021 NV8J, NJ8J, NE8J, NJ8A, NV8A, NE8A, NE8G, NJ8C, NE8C, and NV8G trucks. The ground cable that connects the negative battery terminal to the frame may be too short and may break as a result.

How is recall 20V-244 fixed?

Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAHT0.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.