Recall 20V-178: 2020 Thor Motor Coach Axis, 2020 Thor Motor Coach Chateau and 3 more
Thor Motor Coach recall for power train, reported to NHTSA on Mar 25, 2020, covering about 22 vehicles.
The problem
Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.
The risk
If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.
The fix
Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Thor Motor Coach |
|---|---|
| Component | Power Train › Driveline › Differential Unit Power Train › Driveline › Driveshaft |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V178000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Thor Motor Coach Axis | 2020 | All years |
| Thor Motor Coach Chateau | 2020 | All years |
| Thor Motor Coach Four Winds | 2020, 2021 | All years |
| Thor Motor Coach Quantum | 2020 | All years |
| Thor Motor Coach Vegas | 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-178?
Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.
How is recall 20V-178 fixed?
Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.