Recall 20V-120: 2019–2020 Pierce Arrow XT, 2019–2020 Pierce Enforcer and 2 more
Pierce Manufacturing recall for equipment, reported to NHTSA on Feb 28, 2020, covering about 63 vehicles.
The problem
Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.
The risk
The failed tube may cause the aerial device to fall, increasing the risk of injury.
The fix
Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present, the upper mid section of the device will be replaced. All services will be performed free of charge. The recall began March 25, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Pierce Manufacturing |
|---|---|
| Component | Equipment |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V120000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Pierce Arrow XT | 2019, 2020 | All years |
| Pierce Enforcer | 2019, 2020 | All years |
| Pierce Impel | 2019, 2020 | All years |
| Pierce Velocity | 2019, 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-120?
Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.
How is recall 20V-120 fixed?
Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present, the upper mid section of the device will be replaced. All services will be performed free of charge. The recall began March 25, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.