Recall 20V-089: 2020 Mercedes-Benz AMG CLA35, 2021 Mercedes-Benz AMG GLE53 and 9 more
Mercedes-Benz USA, LLC. recall for electrical system, reported to NHTSA on Feb 14, 2020, covering about 2,101 vehicles.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC. |
|---|---|
| Component | Electrical System › Instrument Cluster/Panel |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V089000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz AMG CLA35 | 2020 | All years |
| Mercedes-Benz AMG GLE53 | 2021 | All years |
| Mercedes-Benz AMG GLE63 S | 2021 | All years |
| Mercedes-Benz AMG GLS63 | 2021 | All years |
| Mercedes-Benz CLA 250 | 2020 | All years |
| Mercedes-Benz GLE 350 | 2020, 2021 | All years |
| Mercedes-Benz GLE 450 | 2020, 2021 | All years |
| Mercedes-Benz GLS 580 4Matic | 2020 | All years |
| Mercedes-Benz GLS450 | 2020, 2021 | All years |
| Mercedes-Benz GLS580 | 2021 | All years |
| Mercedes-Benz Maybach GLS600 | 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-089?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
How is recall 20V-089 fixed?
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.